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Frequently Asked Questions

Who can fill out the review for our business? How will the comments be monitored?

The public can fill out the reviews, while the service providers may write responses to those comments. The Alzheimer’s Association will monitor user comments and will expect users to follow the guidelines for posting in the terms and conditions. As is the general practice, providers are asked to refrain from rating their own services, but may respond to criticism as a part of good customer service. If you have any questions about the comments/ratings process, please contact CRF@alz.org.