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Town And Country Manor

555 E Memory Ln
Santa Ana, CA 92706-1705
(714) 547-7581
Fax: (714) 547-0435
Services Offered:
Assisted Living, Independent Living, Skilled Nursing,
Town And Country Manor serves Orange County, CA
  • General Information
  • Assisted Living
  • Independent Living
  • Skilled Nursing
  • Licenses
  • General Information
  • Description
    Non-Profit
  • Assisted Living
  • Eligibility
    Highlights
    Town and Country Manor provides multi-level care in a caring Christian enviroment designed to meet the physical, social and spiritual needs of each resident.
    All genders welcome
    Age 62 and over
    Care Options
    Licensed nursing care provided 24 hours a day
    No licensed physician care provided
    Personal Assistance
    Activities of Daily Living (ADLs)
    Catheter management
    Foot care
    Sitting, standing, walking, and getting in and out of bed
    Toileting
    Medication management
    Residents may contract with an outside agency to bring in services
    Diabetes Management Care
    Diet
    Oral medication
    Self-administered insulin injection
    Health Condition Care
    Arthritis
    Asthma
    Breathing support requiring oxygen
    Colostomy/urostomy care needs
    Emphysema or other lung diseases
    Incontinence and bladder management
    Parkinson's disease
    Stroke
    Wound treatment
    Accommodations
    Short Term and Temporary Stay Options
    Rehabilitation care
    No pets allowed
    Smoking accommodations are provided
    Residents may bring their own furniture
    Security Features
    24 hour up and awake night staff
    Emergency in-room call system
    Fire sprinkler system
    New staff subject to criminal background check
    Transportation and Parking Options
    Access to public transportation
    Transportation provided by facility
    Resident parking
    Guest parking
    Room Amenities
    Air conditioning
    Cable hook up
    Climate control or thermostat
    Microwave
    Private courtyard or patio
    Private telephone line
    Walk-in shower
    Wheelchair access
    Community
    Opened in:
    1975
    Number of residents: 62
    Dietary Options
    Low sodium meals
    Low sugar diet and meals
    Vegetarian meals
    Meals Provided
    Breakfast
    Lunch
    Dinner
    Snacks
    Dining Styles
    Restaurant style
    Room service as needed
    On-Site Services
    Activity director
    Beautician and/or barber
    Chapel
    Clubhouse or meeting rooms
    Gym and/or fitness center
    Gardening
    Guest dining
    Guest lodging
    Housekeeping
    Laundry room(s)
    Laundry service
    Library
    Maintenance director
    Billiards or pool room
    Storage
    TV, media room, or theater
    Other recreational activities:
    Bible Study and chapel services, Bridge, Bingo, Crafts, planned outings
    Cost
    Additional personal assistance fee required
  • Independent Living
  • Eligibility
    Highlights
    Faith based multi-care level community that provides a caring Christian environment designed to meet the physical, social and spiritual needs of each resident.
    All genders welcome
    Age 62 and over
    Care Options
    Licensed nursing care provided 24 hours a day
    No licensed physician care provided
    Care Services
    Occupational therapy
    Physical therapy
    Restorative therapy
    Speech therapy
    Residents may contract with an outside agency to bring in services
    Diabetes Management Care
    Diet
    Memory Care
    No care is offered for Alzheimer's or Dementia
    Living Space Options
    Studio or efficiency apartments
    Minimum cost: $2350
    Maximum cost: $2380
    Billed per month
    One bedroom apartments
    Minimum cost: $2800
    Maximum cost: $3316
    Billed per month
    2+ bedroom apartments
    Minimum cost: $3451
    Maximum cost: $3650
    Billed per month
    Accommodations
    No pets allowed
    Smoking accommodations are provided
    Residents may bring their own furniture
    New staff subject to criminal background check
    Community
    Opened in:
    1975
    Number of residents: 135
    Dining Styles
    Buffet style
    Room service as needed
    Languages Spoken by Staff
    English
    Spanish
    Tagalog
    Other recreational activities:
    Bible study and chapel services. Bingo, Bridge, Planned outings.
  • Skilled Nursing
  • Care Options
    Licensed nursing care provided 24 hours a day
    Personal Assistance
    Activities of Daily Living (ADLs)
    Catheter management
    Foot care
    Sitting, standing, walking, and getting in and out of bed
    Toileting
    Medication management
    Health Condition Care
    Colostomy/urostomy care needs
    Accommodations
    Security Features
    Fire sprinkler system
    Community
    Number of residents: 95
    On-Site Services
    Housekeeping
    Laundry service
    Cost
    Payment Sources Accepted
    Medicaid
    Medicare
    Residents
    Number of residents in certified beds : 68
    General
    Provider type
    Medicare and Medicaid TOWN AND COUNTRY MANOR CHRISTIAN & MISSIONARY ALLIANCE
    Date first approved to provide Medicare and Medicaid services : 11/13/1981
    With a Resident and Family Council
    Resident
    Automatic fire sprinkler systems in all required areas
    Yes
    Star Ratings
    Town And Country Manor exceeds average state scores in 4 of 5 areas.
    Town And Country Manor exceeds average region scores in 4 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0 stars
    1 stars
    2 stars
    3 stars
    4 stars
    5 stars
    Overall Rating
     
     
     
     
    4 stars
    3.56 stars
    2.84 stars
    Health Inspection Rating
     
     
     
     
    3 stars
    2.77 stars
    1.81 stars
    Quality Measures Rating
     
     
     
     
    4 stars
    4.2 stars
    4.59 stars
    Staffing Rating
     
     
     
     
    4 stars
    3.65 stars
    3.31 stars
    Registered Nurse Staffing Rating
     
     
     
     
    4 stars
    3.38 stars
    3.11 stars
    0 stars
    1 stars
    2 stars
    3 stars
    4 stars
    5 stars
    Staff
    Town And Country Manor exceeds average state scores in 14 of 14 areas.
    Town And Country Manor exceeds average region scores in 13 of 14 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0 hours
    2.4 hours
    4.8 hours
    7.2 hours
    9.6 hours
    12 hours
    Reported Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    3.4 hours
    2.69 hours
    2.87 hours
    Reported Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    1.14 hours
    0.93 hours
    1.01 hours
    Reported Registered Nurse staffing hours per resident per day
     
     
     
     
    1.22 hours
    0.87 hours
    0.87 hours
    Reported licensed staffing hours per resident per day
     
     
     
     
    2.36 hours
    1.81 hours
    1.88 hours
    Reported total Nurse staffing hours per resident per day
     
     
     
     
    5.76 hours
    4.5 hours
    4.75 hours
    Reported Physical Therapist staffing hours per resident per day
     
     
     
     
    0.17 hours
    0.13 hours
    0.16 hours
    Expected Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    2.49 hours
    2.44 hours
    2.55 hours
    Expected Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    0.77 hours
    0.69 hours
    0.75 hours
    Expected Registered Nurse staffing hours per resident per day
     
     
     
     
    1.42 hours
    1.1 hours
    1.24 hours
    Expected total Nurse staffing hours per resident per day
     
     
     
     
    4.68 hours
    4.22 hours
    4.54 hours
    Adjusted Certified Nursing Assistant staffing hours per resident per day
     
     
     
     
    3.35 hours
    2.72 hours
    2.77 hours
    Adjusted Licensed Practical Nurse staffing hours per resident per day
     
     
     
     
    1.23 hours
    1.11 hours
    1.03 hours
    Adjusted Registered Nurse staffing hours per resident per day
     
     
     
     
    0.64 hours
    0.58 hours
    0.51 hours
    Adjusted total Nurse staffing hours per resident per day
     
     
     
     
    4.96 hours
    4.29 hours
    4.16 hours
    0 hours
    2.4 hours
    4.8 hours
    7.2 hours
    9.6 hours
    12 hours
    Quality Measures for Long-Stay Patients
    Town And Country Manor exceeds average state scores in 8 of 13 areas.
    Town And Country Manor exceeds average region scores in 8 of 13 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of long stay residents whose need for help with ADLS has increased
     
     
     
     
    0%
    11.98%
    8.1%
    Percent of long stay residents who self report moderate to severe pain
     
     
     
     
    1.6%
    6.42%
    3.78%
    Percent of high risk long stay residents with pressure ulcers
     
     
     
     
    6.8%
    6.62%
    5.9%
    Percent of long stay residents who lose too much weight
     
     
     
     
    12%
    6.15%
    4.81%
    Percent of low risk long stay residents who lose control of their bowel or bladder
     
     
     
     
    88.7%
    45.28%
    60%
    Percent of long stay residents with a catheter inserted and left in their bladder
     
     
     
     
    5.9%
    3.63%
    4.14%
    Percent of long stay residents with a urinary tract infection
     
     
     
     
    12%
    5.87%
    5.43%
    Percent of long stay residents who have depressive symptoms
     
     
     
     
    0%
    2.03%
    0.96%
    Percent of long stay residents who were physically restrained
     
     
     
     
    11.1%
    2.56%
    3.04%
    Percent of long stay residents experiencing one or more falls with major injury
     
     
     
     
    0%
    1.55%
    0.99%
    Percent of long stay residents assessed and appropriately given the seasonal influenza vaccine
     
     
     
     
    94%
    93.28%
    93.83%
    Percent of long stay residents assessed and appropriately given the pneumococcal vaccine
     
     
     
     
    100%
    94.32%
    96.98%
    Percent of long stay residents who received an antipsychotic medication
     
     
     
     
    11.1%
    18.07%
    16.71%
    0%
    20%
    40%
    60%
    80%
    100%
    Quality Measures for Short-Stay Patients
    Town And Country Manor exceeds average state scores in 3 of 5 areas.
    Town And Country Manor exceeds average region scores in 4 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of short stay residents who self report moderate to severe pain
     
     
     
     
    25.4%
    17.54%
    13.87%
    Percent of short stay residents with pressure ulcers that are new or worsened
     
     
     
     
    0.9%
    1%
    0.73%
    Percent of short stay residents who were assessed and appropriately given the seasonal influenza vaccine
     
     
     
     
    88%
    81.68%
    85.47%
    Percent of short stay residents assessed and appropriately given the pneumococcal vaccine
     
     
     
     
    98.2%
    80.47%
    86.95%
    Percent of short stay residents who newly received an antipsychotic medication
     
     
     
     
    0.6%
    2.21%
    1.87%
    0%
    20%
    40%
    60%
    80%
    100%
  • Star Ratings
    Overall Rating : 4
    Health Inspection Rating : 2
    Quality Measures Rating : 5
    Staffing Rating : 4
    Registered Nurse Staffing Rating : 4
    https://www.medicare.gov/nursinghomecompare/profile.html#profTab=0&ID=555141
    Licenses
    CA Continuing Care Retirement Community
    Issued by California Department of Social Services
    US DHHS Skilled Nursing Facility
    License No. 555141
    Issued by U.S. Department of Health & Human Services
    Medicare
    Issued by Medicare
    CA Skilled Nursing Facility
    License No. 060000191
    Issued by California Department of Health Services
    CA Residential Care Fac. for the Elderly
    License No. 300600977
    Issued by California Department of Social Services
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