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Our Lady of Hope Health Center

13700 N Gayton Rd
Richmond, VA 23233-7017
(804) 360-1960
Fax: (804) 364-0737
Services Offered:
Assisted Living, Skilled Nursing
  • General Information
  • Assisted Living
  • Skilled Nursing
  • Licenses
  • General Information
  • Description
    Non-Profit
  • Assisted Living
  • Eligibility
    Highlights
    Residents have the ability to transition from assisted living into nursing home care or Alzheimer’s/Dementia Care. This continuum of care is available without the high entrance fees associated with many continuous care communities. Our small and very supportive assisted living is all on the ground floor; close to the dining room, and living room and other activity areas. There is a Licensed Practical Nurse in the center of that community 24 hours a day. As an extension of our assisted living community, but separate, is the Christopher Center, our unique dementia pavilion. On the second floor of our light filled building is our nursing home, which also offers skilled nursing and rehabilitation. Our five star ding experience is enjoyed by residents as well as their families and guests. A chapel with stained glass windows and beauty shop are also located on the second floor. Transportation to planned activities is provided. Located in the far west end of Richmond, in the Short Pump area, we are close to many upscale stores, restaurants, historical places of interest, museums and medical centers.
    All genders welcome
    Age 62 and over
    Care Options
    Licensed nursing care provided 24 hours a day
    Personal Assistance
    Activities of Daily Living (ADLs)
    Catheter management
    Foot care
    Sitting, standing, walking, and getting in and out of bed
    Toileting
    Medication management
    Care Services
    Audiology
    Dental care
    Eye care
    Hospice
    Mental health counseling
    Occupational therapy
    Physical therapy
    Restorative therapy
    Speech therapy
    Support groups for patients
    Support groups for families and caregivers
    Residents may contract with an outside agency to bring in services
    Behavioral Support Offered for Residents Who...
    Hit, kick, or act physically aggressive
    Yell, curse, or act verbally aggressive
    Do not sleep through the night
    Become disoriented
    Pace or rummage habitually
    Seek exits
    Wander
    Need prompting for their personal care
    Diabetes Management Care
    Diet
    Oral medication
    Self-administered insulin injection
    Staff-administered insulin injection
    Health Condition Care
    Arthritis
    Asthma
    Bariatric needs
    Breathing support requiring oxygen
    Breathing support requiring ventilator
    Broken bones
    Cancer
    Colostomy/urostomy care needs
    Depression
    Emphysema or other lung diseases
    Heart disease or heart failure
    Immune deficiency
    Incontinence and bladder management
    Management of an I.V.
    Management of a feeding tube
    Memory loss
    Monitored intake of foods and liquids
    Multiple sclerosis
    Osteoporosis
    Parkinson's disease
    Psychiatric conditions such as bipolar/manic depression or schizophrenia
    Stroke
    Tendency to fall
    Traumatic brain injury
    Wound treatment
    Staff certifications and training:
    All nursing assistants and aids are certified CNA’s. We have both LPN and RN oversight. Staffing ratios are consistently above what is required; enhance we have the honor of a three year assisted living license. Ongoing training provided by a staff educator as well as outside contracted training.
    Memory Care
    There is a dedicated area for Alzheimer's and Dementia residents
    Stages of Alzheimer's Progression Accepted
    Stage 1: no impairment
    Stage 2: very mild decline
    Stage 3: mild decline
    Stage 4: moderate decline
    Stage 5: moderate, mid-stage
    Stage 6: moderately severe
    Stage 7: severe, late-stage
    Services for Alzheimer's or Dementia Residents
    Family members able to join at mealtime
    Family members able to participate in care plan
    Specially trained staff
    Safe wandering areas
    Regular assessments by interdisciplinary staff
    Environment that is easy to navigate
    Daily planned recreational and social activities
    Activities tailored to residents' abilities
    Diminished abilities or stage of disease that would result in a transfer or discharge:
    Because Our Lady of Hope Health Center also has a complete nursing home within the building ( but separate from the dementia care pavilion) residents in later stages have the ability to transition into nursing home care when the loose their mobility or have other medical conditions whose needs can best be met in a nursing home setting. Our staff is well trained in dealing with the behavioral symptoms that are a part of the disease of dementia.
    Special care programs offered for Alzheimer's and Dementia residents:
    The Christopher Center is a large, open pavilion with abundant natural light therapy and indoor and outdoor walking/wandering paths that are safe and secure. Our therapeutic and recreation programs for persons with dementias include music, art, and physical exercise as well as a daily schedule that enhances all of the activities of daily living.
    Living Space Options
    Studio or efficiency apartments
    Minimum cost: $3819
    Maximum cost: $4005
    Billed per month
    One bedroom apartments
    Minimum cost: $4657
    Billed per month
    2+ bedroom apartments
    Minimum cost: $4657
    Billed per month
    Shared bedrooms with shared bathrooms
    Minimum cost: $2482
    Billed per month
    Accommodations
    Short Term and Temporary Stay Options
    Respite care
    Rehabilitation care
    No pets allowed
    Smoking accommodations are provided
    Residents may bring their own furniture
    Security Features
    24 hour controlled access
    24 hour up and awake night staff
    Door alarms
    Emergency in-room call system
    Fire sprinkler system
    New staff subject to criminal background check
    Transportation and Parking Options
    Access to public transportation
    Transportation provided by facility
    Resident parking
    Guest parking
    Room Amenities
    Air conditioning
    Cable hook up
    Full-service kitchen
    Climate control or thermostat
    Private courtyard or patio
    Private telephone line
    Wheel-in shower
    Walk-in shower
    Wheelchair access
    Washer/dryer hook-up
    Community
    Opened in:
    1996
    This facility is a residential home
    Number of residents: 80
    Dietary Options
    Gluten-free meals
    Low sodium meals
    Low sugar diet and meals
    Vegetarian meals
    Meals Provided
    Breakfast
    Lunch
    Dinner
    Snacks
    Dining Styles
    Restaurant style
    Family style
    Room service as needed
    Primary pharmaceutical service:
    Neighborcare
    On-Site Services
    Activity director
    Beautician and/or barber
    Chapel
    Clubhouse or meeting rooms
    Computer and internet access
    Designated family visiting area
    Gardening
    Guest dining
    Housekeeping
    Laundry room(s)
    Laundry service
    Library
    Maintenance director
    Billiards or pool room
    Sauna and/or whirlpool
    TV, media room, or theater
    Languages Spoken by Staff
    English
    Spanish
    Other recreational activities:
    We offer both Catholic and Protestant services and Communion; many of these led by volunteers and lay ministers. We do have a Chaplain on our staff as well. Located in the very upscale Far West End area of Richmond, we are near many museums, shops, restaurants and sites of local events providing many cultural experiences.
    This facility caters to:
    We are a non profit, nondenominational facility that embraces the opportunity to serve seniors of at least 62 years of age without discrimination.
    Cost
    Payment Sources Accepted
    Long term care insurance
    Medicaid
    Medicare
    Private funds
    Additional personal assistance fee required
    Nursing care fee required
  • Skilled Nursing
  • CMS Star Ratings
    Overall Rating:
    4
    Quality Metrics:
    5
    Health Inspection Rating:
    2
    RN Staffing Rating:
    4
    Staffing Rating:
    4 https://www.medicare.gov/nursinghomecompare/profile.html#profTab=0&ID=495311
    Last Update From CMS:
    05/03/2017
    Care Options
    Licensed nursing care provided 24 hours a day
    Personal Assistance
    Activities of Daily Living (ADLs)
    Catheter management
    Foot care
    Sitting, standing, walking, and getting in and out of bed
    Toileting
    Medication management
    Health Condition Care
    Colostomy/urostomy care needs
    Accommodations
    Security Features
    Fire sprinkler system
    Community
    Number of residents: 60
    On-Site Services
    Housekeeping
    Laundry service
    Cost
    Payment Sources Accepted
    Medicaid
    Medicare
    Licenses
    VA Assisted Living Facility
    Issued by Virginia Department of Social Services
    US DHHS Skilled Nursing Facility
    License No. 495311
    Issued by U.S. Department of Health & Human Services
    VA Nursing Home
    Issued by Virginia Department of Health
    Medicare
    Issued by Medicare
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