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Where the Heart Is

410 S Norris St
Burlington, WA 98233-4104
(360) 755-8007
Fax: (360) 755-0481
Services Offered:
Assisted Living
  • Assisted Living
  • Licenses
  • Assisted Living
  • Eligibility
    At Where the Heart Is, you will find the Assisted Living and Memory Care lifestyle you are looking for. Four communities under one roof. The unique design of Where The Heart Is eliminates long hallways. Instead apartments are clustered in four neighborhood areas each with their own living room, library, and dining room. All the fine parts of living in a community like this are right outside your apartment door, where ever the apartment is located.
    All genders welcome
    Care Options
    Licensed nursing care provided 8-24 hours per day
    No licensed physician care provided
    Personal Assistance
    Activities of Daily Living (ADLs)
    Foot care
    Sitting, standing, walking, and getting in and out of bed
    Medication management
    Care Services
    Support groups for families and caregivers
    Residents may contract with an outside agency to bring in services
    Behavioral Support Offered for Residents Who...
    Seek exits
    Need prompting for their personal care
    Diabetes Management Care
    Oral medication
    Staff-administered insulin injection
    Health Condition Care
    Breathing support requiring oxygen
    Emphysema or other lung diseases
    Heart disease or heart failure
    Incontinence and bladder management
    Memory loss
    Monitored intake of foods and liquids
    Multiple sclerosis
    Parkinson's disease
    Staff certifications and training:
    Fundamentals of Caregiving , Dementia Specialty Training, Mental Health Specialty Training, CPR/ 1st Aid, Food and Beverage Training, and On going Dementia Trainings
    Memory Care
    Alzheimer's and Dementia Care Provided
    Stages of Alzheimer's Progression Accepted
    Stage 1: no impairment
    Stage 2: very mild decline
    Stage 3: mild decline
    Stage 4: moderate decline
    Services for Alzheimer's or Dementia Residents
    Family members able to join at mealtime
    Family members able to participate in care plan
    Specially trained staff
    Safe wandering areas
    Environment that is easy to navigate
    Daily planned recreational and social activities
    Activities tailored to residents' abilities
    Diminished abilities or stage of disease that would result in a transfer or discharge:
    Danger to self or others, Loss of independent ambulation, total incontinence B/B, Aspiration risk with need for diet texture changes.
    Special care programs offered for Alzheimer's and Dementia residents:
    Cueing verbal and pyshical, Montessori based Activities program
    Short Term and Temporary Stay Options
    Respite care
    Rehabilitation care
    Pet Types Allowed
    No smoking is allowed on the premises
    Residents may bring their own furniture
    Security Features
    24 hour controlled access
    24 hour up and awake night staff
    Door alarms
    Emergency in-room call system
    Fire sprinkler system
    Fully fenced and gated facility
    Gated community
    New staff subject to criminal background check
    Transportation and Parking Options
    Access to public transportation
    Transportation provided by facility
    Resident parking
    Guest parking
    Room Amenities
    Air conditioning
    Cable hook up
    Climate control or thermostat
    Private telephone line
    Wheel-in shower
    Walk-in shower
    Wheelchair access
    Opened in:
    This facility is a residential home
    Number of residents: 84
    Dietary Options
    Gluten-free meals
    Low sodium meals
    Low sugar diet and meals
    Meals Provided
    Dining Styles
    Restaurant style
    On-Site Services
    Activity director
    Beautician and/or barber
    Computer and internet access
    Designated family visiting area
    Guest dining
    Guest lodging
    Laundry room(s)
    Laundry service
    Maintenance director
    TV, media room, or theater
    Other recreational activities:
    Bingo Nights, Movie Night on the Big screen, Sports on Wii, Bible Groups, Church services, Monthly Birthday Parties, Music, Outings
    This facility caters to:
    We can meet resident well -being based on induvidual needs
    Payment Sources Accepted
    Long term care insurance
    Private funds
    VA benefits
    Buy-in fee amount: $500
    Pet deposit required
    Pet deposit amount: $500
    WA Boarding Home
    License No. 1936
    Issued by Washington State Department of Social and Health Services
    The Alzheimer’s Association does not endorse any of the providers listed here. The information contained in the Community Resource Finder is thought to be reliable but is not guaranteed to be accurate. It is compiled from provider descriptions of their own services as well as other public data sources and is subject to change without further notice. For assistance in how to determine the best care option for your situation, call the 24/7 Helpline at 800-272-3900.