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Crown Point at Home

6104 66th St Unit 100
Lubbock, TX 79424-5935
(806) 797-8099
Fax: (806) 799-1433
Services Offered:
Home Health Care, Hospice
Crown Point at Home serves 79072, 79041, 79339, 79311, 79313 and more...
  • Home Health Care
  • Licenses
  • Home Health Care
  • General
    Type of Ownership
    Proprietary
    Date first approved to provide Medicare services : 9/6/2002
    Quality of Patient Care
    Crown Point at Home exceeds average state scores in 8 of 22 areas.
    Crown Point at Home exceeds average region scores in 2 of 22 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    How often the home health team began their patients’ care in a timely manner
     
     
     
     
    88%
    89.56%
    95.67%
    How often the home health team taught patients (or their family caregivers) about their drugs
     
     
     
     
    82%
    92.43%
    93.47%
    How often the home health team checked patients’ risk of falling
     
     
     
     
    99%
    98.4%
    99%
    How often the home health team checked patients for depression
     
     
     
     
    90%
    94.7%
    97.87%
    How often the home health team determined whether patients received a flu shot for the current flu season
     
     
     
     
    56%
    72.24%
    67.93%
    How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot)
     
     
     
     
    52%
    70%
    66.33%
    With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
     
     
     
     
    93%
    94.08%
    95.43%
    How often the home health team checked patients for pain
     
     
     
     
    98%
    98.35%
    99.27%
    How often the home health team treated their patients’ pain
     
     
     
     
    94%
    97.79%
    98.87%
    How often the home health team treated heart failure (weakening of the heart) patients’ symptoms
     
     
     
     
    Not Available
    97.83%
    98%
    How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)
     
     
     
     
    100%
    95.08%
    97.67%
    How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
     
     
     
     
    96%
    96.05%
    97.4%
    How often the home health team checked patients for the risk of developing pressure sores (bed sores)
     
     
     
     
    96%
    95.04%
    98.4%
    How often patients got better at walking or moving around
     
     
     
     
    49%
    52.66%
    55.13%
    How often patients got better at getting in and out of bed
     
     
     
     
    46%
    44.75%
    51.73%
    How often patients got better at bathing
     
     
     
     
    62%
    58.1%
    67.13%
    How often patients had less pain when moving around
     
     
     
     
    55%
    53.9%
    56.33%
    How often patients’ breathing improved
     
     
     
     
    46%
    46.83%
    53.47%
    How often patients’ wounds improved or healed after an operation
     
     
     
     
    81%
    88.66%
    84.45%
    How often patients got better at taking their drugs correctly by mouth
     
     
     
     
    46%
    41.65%
    47.93%
    How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
     
     
     
     
    10%
    11.85%
    11.87%
    How often home health patients had to be admitted to the hospital
     
     
     
     
    17%
    14.26%
    16.67%
    0%
    20%
    40%
    60%
    80%
    100%
    Patient Survey Results
    Crown Point at Home exceeds average state scores in 5 of 5 areas.
    Crown Point at Home exceeds average region scores in 4 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of patients who reported that their home health team gave care in a professional way
     
     
     
     
    94%
    89.11%
    89%
    Percent of patients who reported that their home health team communicated well with them
     
     
     
     
    88%
    85.81%
    85.27%
    Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
     
     
     
     
    88%
    85.43%
    84%
    Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
     
     
     
     
    91%
    84.8%
    84.73%
    Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
     
     
     
     
    81%
    80.18%
    81.8%
    0%
    20%
    40%
    60%
    80%
    100%
    Additional Quality Measures available on Medicare.gov
    Licenses
    US DHHS Home Health Care
    License No. 679161
    Issued by U.S. Department of Health & Human Services
    Medicare
    Issued by Medicare
    TX Home and Comm. Based Suppt Serv. HH
    License No. 01015685
    Issued by Texas Department of Aging and Disability Services
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