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Excel Home Care Services Inc

185 West Ave Ste 103
Ludlow, MA 01056-1737
(413) 583-8900
Fax: (413) 583-8891
Services Offered:
Home Health Care, Home Care
Excel Home Care Services Inc serves 01035, 01082, 01060, 01062, 01027 and more...
  • General Information
  • Home Health Care
  • Licenses
  • General Information
  • Description
    About My Business
    We are a Medicare/ Medicaid certified agency located in Western Massachusetts covering Hampden and Hampshire counties. We accept Blue Cross Blue Shield, Health New England, Aetna, Fallon, Network Health, BMC Health Net, Commonwealth Care Alliance, Neighborhood Health, Tricare, Connecticare, Celtic Care and United Healthcare.
    We accept referrals and are available 24 hours a day 7 days per week.
    About My Services
    Excel Home Care Services provided quality certified and private duty skilled home care services including Nursing, Physical and Occupational Therapy, psychiatric medication management, IV therapy, Diabetic teaching, Ventilator Care, Tracheotomy Care, Gastrostomy Care, Foley Catheter Care, Wound Care, Wound Vac's, Medication Management and Injections, Post Hospital/ Rehab Medical Surgical Care.

    We all provide services to meet your staffing needs through Excel Nursing Services.

    Give us a try!
  • Home Health Care
  • General
    Type of Ownership
    Proprietary
    Date first approved to provide Medicare services : 7/17/2007
    Quality of Patient Care
    Excel Home Care Services Inc exceeds average state scores in 9 of 22 areas.
    Excel Home Care Services Inc exceeds average region scores in 13 of 22 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    How often the home health team began their patients’ care in a timely manner
     
     
     
     
    95%
    93.78%
    91.61%
    How often the home health team taught patients (or their family caregivers) about their drugs
     
     
     
     
    97%
    94.46%
    93%
    How often the home health team checked patients’ risk of falling
     
     
     
     
    94%
    96.46%
    96.59%
    How often the home health team checked patients for depression
     
     
     
     
    94%
    96.06%
    95.91%
    How often the home health team determined whether patients received a flu shot for the current flu season
     
     
     
     
    93%
    73.32%
    68.86%
    How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot)
     
     
     
     
    89%
    67.24%
    51.1%
    With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
     
     
     
     
    Not Available
    93.19%
    88.46%
    How often the home health team checked patients for pain
     
     
     
     
    94%
    96.85%
    85.48%
    How often the home health team treated their patients’ pain
     
     
     
     
    100%
    97.97%
    93.7%
    How often the home health team treated heart failure (weakening of the heart) patients’ symptoms
     
     
     
     
    Not Available
    98.45%
    98.71%
    How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)
     
     
     
     
    Not Available
    94.4%
    90.43%
    How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
     
     
     
     
    100%
    95.6%
    82.92%
    How often the home health team checked patients for the risk of developing pressure sores (bed sores)
     
     
     
     
    92%
    95.91%
    83.22%
    How often patients got better at walking or moving around
     
     
     
     
    49%
    57.87%
    48.41%
    How often patients got better at getting in and out of bed
     
     
     
     
    36%
    57.17%
    44.32%
    How often patients got better at bathing
     
     
     
     
    70%
    61.58%
    51.98%
    How often patients had less pain when moving around
     
     
     
     
    86%
    67.7%
    68.45%
    How often patients’ breathing improved
     
     
     
     
    53%
    62.48%
    66.55%
    How often patients’ wounds improved or healed after an operation
     
     
     
     
    Not Available
    92.65%
    96.71%
    How often patients got better at taking their drugs correctly by mouth
     
     
     
     
    41%
    47.75%
    40.29%
    How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
     
     
     
     
    19%
    11.82%
    13.57%
    How often home health patients had to be admitted to the hospital
     
     
     
     
    9%
    15.68%
    14.35%
    0%
    20%
    40%
    60%
    80%
    100%
    Patient Survey Results
    Excel Home Care Services Inc exceeds average state scores in 0 of 5 areas.
    Excel Home Care Services Inc exceeds average region scores in 1 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of patients who reported that their home health team gave care in a professional way
     
     
     
     
    84%
    88.02%
    85.19%
    Percent of patients who reported that their home health team communicated well with them
     
     
     
     
    84%
    85.45%
    85.21%
    Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
     
     
     
     
    80%
    84.19%
    89.26%
    Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
     
     
     
     
    84%
    84.53%
    86.66%
    Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
     
     
     
     
    81%
    81.38%
    78.05%
    0%
    20%
    40%
    60%
    80%
    100%
    Additional Quality Measures available on Medicare.gov
    Licenses
    US DHHS Home Health Care
    License No. 227499
    Issued by U.S. Department of Health & Human Services
    Medicare
    Issued by Medicare
    MA Home Health Care
    License No. 62MO
    Issued by Massachusetts Office of Health & Human Services
    The Alzheimer’s Association does not endorse any of the providers listed here. The information contained in the Community Resource Finder is thought to be reliable but is not guaranteed to be accurate. It is compiled from provider descriptions of their own services as well as other public data sources and is subject to change without further notice. For assistance in how to determine the best care option for your situation, call the 24/7 Helpline at 800-272-3900.