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First Call Home Health

2608 Cascadia Industrial St SE Ste 205
Salem, OR 97302-1373
(503) 371-4567
Fax: (503) 371-4569
Services Offered:
Home Health Care, Home Health Care
First Call Home Health serves Marion County, OR
  • Home Health Care
  • Home Health Care
  • Licenses
  • Home Health Care
  • General
    Type of Ownership
    Proprietary
    Date first approved to provide Medicare services : 5/15/2003
    Quality of Patient Care
    First Call Home Health exceeds average state scores in 15 of 22 areas.
    First Call Home Health exceeds average region scores in 15 of 22 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    How often the home health team began their patients’ care in a timely manner
     
     
     
     
    85%
    84.96%
    78.57%
    How often the home health team taught patients (or their family caregivers) about their drugs
     
     
     
     
    95%
    86.28%
    77.53%
    How often the home health team checked patients’ risk of falling
     
     
     
     
    98%
    96.23%
    93.67%
    How often the home health team checked patients for depression
     
     
     
     
    96%
    94.96%
    93.71%
    How often the home health team determined whether patients received a flu shot for the current flu season
     
     
     
     
    3%
    71.04%
    39.97%
    How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot)
     
     
     
     
    2%
    74.79%
    38.34%
    With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
     
     
     
     
    95%
    90.63%
    90.14%
    How often the home health team checked patients for pain
     
     
     
     
    98%
    98.36%
    97.67%
    How often the home health team treated their patients’ pain
     
     
     
     
    98%
    97.02%
    97.38%
    How often the home health team treated heart failure (weakening of the heart) patients’ symptoms
     
     
     
     
    100%
    97.38%
    95.07%
    How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)
     
     
     
     
    98%
    95.24%
    93.1%
    How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
     
     
     
     
    98%
    94.55%
    92%
    How often the home health team checked patients for the risk of developing pressure sores (bed sores)
     
     
     
     
    100%
    98.38%
    99.22%
    How often patients got better at walking or moving around
     
     
     
     
    56%
    54.67%
    56.91%
    How often patients got better at getting in and out of bed
     
     
     
     
    56%
    54.96%
    53.86%
    How often patients got better at bathing
     
     
     
     
    66%
    62.84%
    65.91%
    How often patients had less pain when moving around
     
     
     
     
    58%
    60.56%
    60.26%
    How often patients’ breathing improved
     
     
     
     
    62%
    63.55%
    66.19%
    How often patients’ wounds improved or healed after an operation
     
     
     
     
    84%
    89.5%
    90.07%
    How often patients got better at taking their drugs correctly by mouth
     
     
     
     
    42%
    45.15%
    46.64%
    How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
     
     
     
     
    18%
    15.31%
    17.62%
    How often home health patients had to be admitted to the hospital
     
     
     
     
    15%
    14.6%
    14.03%
    0%
    20%
    40%
    60%
    80%
    100%
    Patient Survey Results
    First Call Home Health exceeds average state scores in 0 of 5 areas.
    First Call Home Health exceeds average region scores in 5 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of patients who reported that their home health team gave care in a professional way
     
     
     
     
    86%
    86.83%
    83.34%
    Percent of patients who reported that their home health team communicated well with them
     
     
     
     
    84%
    84.38%
    79.03%
    Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
     
     
     
     
    79%
    81.66%
    76.31%
    Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
     
     
     
     
    80%
    80.23%
    73.72%
    Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
     
     
     
     
    75%
    76.57%
    69.41%
    0%
    20%
    40%
    60%
    80%
    100%
    Additional Quality Measures available on Medicare.gov
  • Home Health Care
  • Star Rating
    Quality of Patient Care Star Rating
    2.5
    Home Health Services
    Offers Nursing Care Services
    Yes
    Offers Physical Therapy Services
    Yes
    Offers Occupational Therapy Services
    Yes
    Offers Speech Pathology Services
    Yes
    Offers Home Health Aide Services
    Yes Yes https://www.medicare.gov/homehealthcompare/profile.html#profTab=0&ID=387147
    Licenses
    US DHHS Home Health Care
    License No. 387147
    Issued by U.S. Department of Health & Human Services
    Medicare
    Issued by Medicare
    OR Home Health Agency
    License No. 13-1380
    Issued by Oregon Department of Human Services
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