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Horizon Home Care and Hspc

11400 W Lake Park Dr
Milwaukee, WI 53224-3035
(414) 365-8300
Fax: (414) 365-8328
Services Offered:
Home Health Care, Hospice, Home Care, Geriatric Care Manager, Social Worker, Physical Therapy, Support Services, Referral Agencies
Horizon Home Care and Hspc serves Washington County, WI, Ozaukee County, WI, Waukesha County, WI, Milwaukee County, WI, Racine County, WI
  • General Information
  • Home Health Care
  • Physical Therapy
  • Licenses
  • General Information
  • Description
    About My Business
    Horizon is a Private Not-for-Profit formed in 1990 by four hospitals in the Milwaukee area: Columbia, Froedtert Lutheran Memorial, Community Memorial, and St. Mary’s hospitals.

    Our services include:
    • Medical Care
    • Supportive Care
    • Geriatric (Aging Life) Care Management
    • Hospice
    • Grief Resource Center
    • Volunteers
    • Lifeline
    • Meals On Wheels
    About My Services
    Our services include:

    Medical Care:
    • Medical care in the home allows you to return home after a procedure or hospital stay and helps you stay home, avoiding a readmission and maintaining independence.
    • services include nursing, physical therapy, occupational therapy, speech therapy


    Supportive Care:
    • Supportive helps to maintain independence, allowing clients to remain in their home while recovering from a hospital stay or whenever added support is needed
    • Homemaker Companion (assists with household upkeep including cleaning, cooking, laundry, errand-running and/or transportation to run errands, medication reminders, pet care, companionship and more)
    • Home Health Aide/Certified Nursing Assistant provides any and all services listed above, as well as bathing, grooming, dressing, skin care, mobility assistance, therapeutic exercise and more


    Geriatric (Aging Life) Care Management
    • This provides a certified care manager to help you or a loved one plan for independence. From researching appropriate resources to assisting you in understanding your insurance plan, we can help put the pieces of the puzzle together in a way that maintains independence and works for your individual situation.


    Palliative Care
    • Palliative care is provided during any stage of a disease to help with symptom management, provide comfort and support the decision-making process for those with an advanced condition or life-limiting illness.


    Hospice
    • Hospice allows those with a life-limiting condition to live life to the fullest
    • Hospice nurses are experts in pain management and supporting you and your family at the end of life.
    • Social workers help you find resources and create a plan for your care.
    • Spiritual care is provided by experienced chaplains and can be based on a specific religion or be non-denominational.
    • Volunteer Support and companionship allows caregivers respite and provides added support to clients.
    • Bereavement services help you with all of the challenges related to grief and loss.
    • Home Health Aides assist with daily tasks and personal care.


    Horizon's Lawlis Family Hospice:
    • Our dedicated facility to support you or a loved one when your home is no longer an option

    24/7 nursing and care-giving staff dedicated to the end-of-life experience

    Grief Resource Center
    • This is free and open to the public, not just Horizon clients. Short-term counseling, support groups, wellness workshops, a resource library and more are provided to anyone suffering any type of loss (death of a person or pet, job loss, ending a relationship, miscarriage, etc.).


    Volunteers
    • Volunteers are an integral part of Horizon's culture, offering companionship in the homes of our clients, support to our staff at the hospice inpatient unit, clerical and professional support to our many programs and driving and installation for our Meals on Wheels and Lifeline programs.


    Lifeline
    • Lifeline provides security and peace of mind. Clients are given a Lifeline button and a communicator is installed in the home, providing 24/7 monitoring for falls and other crises.


    Meals on Wheels
    • This program offers hot and cold meals, delivered to the home on weekdays and frozen options for the weekend.
    Experience And Credentials
    Horizon Home Care & Hospice is accredited by The Joint Commission. The goal of The Joint Commission is to continuously improve healthcare for the public, in collaboration with other stakeholders, by evaluating healthcare organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

    We welcome and encourage our patients and customers to contact us with concerns related to patient care or safety. Please feel free to contact us at 414-365-8300 or contact@hhch.net.
    Languages Spoken by Staff
    English
    Hours of Service
    Hours vary depending on the type service.

    Although the hours of operation for our headquarters are 8:00am-5:00pm, many of our services extend to all hours of the day or night.
    Non-Profit
    Agency or Registry
  • Home Health Care
  • General
    Type of Ownership
    Private
    Date first approved to provide Medicare services : 9/9/1976
    Quality of Patient Care
    Horizon Home Care and Hspc exceeds average state scores in 10 of 22 areas.
    Horizon Home Care and Hspc exceeds average region scores in 13 of 22 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    How often the home health team began their patients’ care in a timely manner
     
     
     
     
    88%
    89.8%
    79.88%
    How often the home health team taught patients (or their family caregivers) about their drugs
     
     
     
     
    82%
    91.83%
    86.04%
    How often the home health team checked patients’ risk of falling
     
     
     
     
    97%
    98.45%
    95.99%
    How often the home health team checked patients for depression
     
     
     
     
    95%
    96.83%
    90.7%
    How often the home health team determined whether patients received a flu shot for the current flu season
     
     
     
     
    62%
    77.39%
    81.89%
    How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot)
     
     
     
     
    51%
    79.19%
    73.81%
    With diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
     
     
     
     
    71%
    93.23%
    84.62%
    How often the home health team checked patients for pain
     
     
     
     
    98%
    97.44%
    95.94%
    How often the home health team treated their patients’ pain
     
     
     
     
    90%
    97.42%
    90.53%
    How often the home health team treated heart failure (weakening of the heart) patients’ symptoms
     
     
     
     
    99%
    97.71%
    98.47%
    How often the home health team took doctor-ordered action to prevent pressure sores (bed sores)
     
     
     
     
    79%
    96.45%
    94.35%
    How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
     
     
     
     
    81%
    95.53%
    92.97%
    How often the home health team checked patients for the risk of developing pressure sores (bed sores)
     
     
     
     
    98%
    97.74%
    93.04%
    How often patients got better at walking or moving around
     
     
     
     
    59%
    53.9%
    49%
    How often patients got better at getting in and out of bed
     
     
     
     
    56%
    53.96%
    50.65%
    How often patients got better at bathing
     
     
     
     
    61%
    58.7%
    50.54%
    How often patients had less pain when moving around
     
     
     
     
    70%
    64.08%
    56.57%
    How often patients’ breathing improved
     
     
     
     
    67%
    62.33%
    58.94%
    How often patients’ wounds improved or healed after an operation
     
     
     
     
    86%
    88.42%
    90.33%
    How often patients got better at taking their drugs correctly by mouth
     
     
     
     
    44%
    43.04%
    40.46%
    How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
     
     
     
     
    10%
    13.97%
    12.15%
    How often home health patients had to be admitted to the hospital
     
     
     
     
    18%
    16.05%
    16.83%
    0%
    20%
    40%
    60%
    80%
    100%
    Patient Survey Results
    Horizon Home Care and Hspc exceeds average state scores in 0 of 5 areas.
    Horizon Home Care and Hspc exceeds average region scores in 2 of 5 areas.
    Provider Score
    State Average
    Region Average
    Measure
    0%
    20%
    40%
    60%
    80%
    100%
    Percent of patients who reported that their home health team gave care in a professional way
     
     
     
     
    86%
    87.89%
    86.48%
    Percent of patients who reported that their home health team communicated well with them
     
     
     
     
    84%
    85.76%
    84.26%
    Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
     
     
     
     
    79%
    84.13%
    84.46%
    Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
     
     
     
     
    82%
    83.33%
    77.68%
    Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
     
     
     
     
    71%
    78.16%
    68.84%
    0%
    20%
    40%
    60%
    80%
    100%
    Additional Quality Measures available on Medicare.gov
  • Physical Therapy
  • Physical Therapy
    Additional Services Offered
    Sees Patient in Long Term Housing
    Geriatrics
    Manual Therapy
    Occupational Therapy
    Orthopedic Care
    Orthotic and Prosthetic Therapy
    Pediatrics
    Physical Therapists
    Workers Compensation Rahabilitation
    Specify Other Services Provided
    wound care, iv, medication management, telehealth monitoring, disease management, spiritual care, bereavement, grief resource center, lifeline, meals on wheels,
    Licenses
    US DHHS Home Health Care
    License No. 527083
    Issued by U.S. Department of Health & Human Services
    WI Hospice
    License No. 525
    Issued by Wisconsin Department of Health and Family Services
    Medicare
    Issued by Medicare
    WI Home Health Agency
    License No. 150
    Issued by Wisconsin Department of Health and Family Services
    The Alzheimer’s Association does not endorse any of the providers listed here. The information contained in the Community Resource Finder is thought to be reliable but is not guaranteed to be accurate. It is compiled from provider descriptions of their own services as well as other public data sources and is subject to change without further notice. For assistance in how to determine the best care option for your situation, call the 24/7 Helpline at 800-272-3900.