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Office on Aging

2247 Western Ave
Knoxville, TN 37921-5756
(865) 524-2786
Services Offered:
Transportation, Adult Day Care, Social Worker, Support Services, Home Care, Referral Agencies
Office on Aging serves Knoxville, TN, Knox County, TN
  • General Information
  • Transportation
  • Licenses
  • General Information
  • Description
    About My Business
    We are a governmental nonprofit agency that provides services to seniors and people with disabilities in Knoxville and Knox County TN. We serve all persons who need help because of an age-related issue, concern, or crisis.
    About My Services
    We provide home meal delivery through Mobile Meals (Meals on Wheels) and in-home caregiver support through the Senior Companion Program. The phone number for all Office on Aging programs, unless otherwise stated, is 865-524-2786.

    Project LIVE provides in-home assessment for elders and their families who are concerned about their ability to remain in their homes. When needed, the program also provides referral and case management for low-income elders.

    CAC Transit (865-524-0319) and Volunteer Assisted Transportation (865-673-5001) programs help seniors and people with disabilities who are not able to drive get to the services that they need and the places they need to go.

    The Daily Living Center (865-689-8203) is a licensed adult day program that is free or very low cost for income-eligible persons.

    Affordable Medicine Options for Seniors advises older adults about how to pay for their medications and about Medicare and other insurance questions, including helping them choose the best Medicare plan for each person.

    The One Call Club (865-595-3006) is a membership club that helps people of any age find reliable services at a discount. Services include home, health, automobile, computer, pets and more. Service providers are carefully screened so that members will not fall victim to a scam.

    Another low-cost service that the office offers to help keep seniors safe and independent in their homes is Lifeline, a personal security device that alerts a call center if the wearer has an accident or injury in or near his or her home.

    Senior Employment Services helps seniors find jobs through workshops (resume, attitude, dress, etc.), job fairs, and job training provided through the Senior Community Service Employment Program.

    The O'Connnor Senior Center (865-523-1135) provides a wide range of activities, programs and events for Knox County residents age 50+.

    Almost all CAC Office on Aging programs can use volunteers. In addition, the RSVP program helps people of any age find volunteer work that fits their interests and schedules.

    Information and referral services are provided to all persons through Senior Citizens Information & Referral Service (865-546-6262).

    Mentoring and support programs (for children and/or adults of all ages) are provided through Foster Grandparents, Grandparents as Parents, and Powerful Tools for Caregivers.
    Conditions I Am Unable To Treat
    The Office on Aging does not employ medical staff and does not offer medical treatment or advice.

    Our office contracts with Legal Aid of East Tennessee to provide limited legal services to seniors. No one on our staff provides legal advice of any kind.

    All advice offered by case managers or other staff is exactly that--advice. Seniors and their families must take the information offered by our staff, discuss it, weigh their options, and seek other opinions to arrive at the solution that best fits their needs.
    Experience And Credentials
    The Knoxville-Knox County CAC Office on Aging has been providing services to the surrounding community for more than 45 years.

    We offer objective information about a wide variety of age-related topics. Our programs are usually free, or very low cost, so that all seniors and their family members can access them.

    We employ a number of social workers (MSWs), as well as other people who are highly skilled and experienced at what they do. This includes all of our volunteers, who receive thorough training.

    All of our programs have any licensing that is required by the state to provide the relevant service.
    Fees And Payment Sources Accepted
    Fees and payment sources vary by program. Please check with the program that you wish to join or use to find out about their payment structure.
    Languages Spoken by Staff
    Hours of Service
    The CAC Office on Aging and all of its programs (except those listed below) offer services between 8:00 a.m. and 4:45 p.m., Monday-Friday.

    The O'Connor Senior Center operates from 8:30 a.m.-4:30 p.m., Monday-Friday. (There is a Saturday evening dance every month.)

    For the above, special programs or services are sometimes offered outside of these hours.

    The Daily Living Center is open from 7:30 a.m.-4:30 p.m., Monday-Friday.
    Agency or Registry
  • Transportation
  • Transportation
    Customized locations and routes
    Local Destinations
    Long Distance Destinations
    Doctor, Dentist, Pharmacy
    Social and/or Recreational Outings
    Religious Services
    Congregate Meals
    Visit to spouse or partner
    Shopping and Personal Errands
    Work or Job
    Voting Polls
    Service Levels
    Stay at Destination
    Non-ADA Paratransit
    By Appointment or Charter
    Vehicles Ownership
    Organization or Company
    Vehicle Types
    Service for
    people with developmental disabilities
    people with physical disabilities
    people with dementia and/or memory loss
    Accompanying Caregiver
    Accompanying Dependent
    Multiple Stops
    Wheelchair Friendly
    Payment required when service is rendered
    Primary Fee Structure
    Flat Rate
    Professional (Paid)
    US Federal EIN
    Issued by U.S. Internal Revenue Service
    Issued by National Plan and Provider Enumeration System
    Issued by Medicare
    TN Personal Support Services Agency
    License No. L000000019199
    Issued by Tennessee Department of Mental Health and Developmental Disabilities
    The Alzheimer’s Association does not endorse any of the providers listed here. The information contained in the Community Resource Finder is thought to be reliable but is not guaranteed to be accurate. It is compiled from provider descriptions of their own services as well as other public data sources and is subject to change without further notice. For assistance in how to determine the best care option for your situation, call the 24/7 Helpline at 800-272-3900.