THE CARE TEAM HOSPICE

Formally Known As: Crossroads Hospice

 8582 Katy Fwy Houston, TX 77024-1830

(888)791-6770

(888)990-0589

Website

If someone you love is facing a life-limiting illness, we’re with you. Our caring and expert staff will help meet your loved one’s medical and personal care needs so you can focus on the things that matter most. Our professionals will manage pain and personal care, help your loved one to feel as comfortable as possible, and help you understand what to expect and how to adjust to change.

Memory Care Available
Licenses
  • US DHHS Hospice:#671604
  • TX Hospice:#017178
Accreditations and Certifications
Last Updated: 10/14/2025 Claimed

General Information

Year established:
  • 2017
Non-profit:
  • No
Languages spoken
  • English
  • Spanish
What are your hours of operations?
  • Business office hours daily 8:30a - 4:30p with 24/7 support and care for patients and families
Do you have experience working with individuals living with MS?
  • Yes
To what extent is your office accessible to persons with disabilities?
  • Wheelchair Accessible
  • Automatic Door
  • Entrance Ramp
  • Accessible Parking
  • Office on Ground Floor
  • Elevator Accessible
  • Accessible Restroom

CMS ratings

Services provided:
  • In-home Hospice Services
  • Inpatient Hospice Facility (Hospital System)
  • Services within a Long-term Care Setting
Has the hospice served at least one patient enrolled in a Medicare Advantage Plan?
  • Yes
Has the hospice served at least one patient with both Medicare and Medicaid coverage?
  • Yes
Patients who got an assessment of all 7 HIS quality measures at the beginning of hospice care to meet the HIS Comprehensive Assessment Measure requirements [Note:National Average: 91.8%]
  • 86.10%
Rating of this Hospice [Note:National Average: 81%]
  • 79.00%

Staff Information

Consistent staff assignment:
  • Yes
Background checks conducted for:
  • All staff
Employees bonded/insured:
  • Yes
Nursing supervisor for on-call at all times:
  • Yes

Services Offered

Requirements for in-patient hospice:
  • Requirements are dictated by the Medicare hospice benefit guidelines
Specialized services offered:
  • Continuous Care
  • Respite Care
  • Physical and Occupational Therapies
  • Speech-language Pathology Services
  • Family Counselors/ Bereavement Services
  • Physician Services
  • Counseling (including dietary, pastoral and other types)
  • Medical Appliances and Supplies (including drugs and biologicals)
Respite care available:
  • Respite is provided according to the Medicare guidelines

Memory Care

Staff trained in Alzheimer's/ Dementia care:
  • Yes

Payment Accepted

Forms of payment accepted:
  • Medicare
  • Medicaid
  • Dual Eligible(Medicare/Medicaid)
  • Private Insurance
  • Disabilities Insurance

Availability

Accepting new clients:
  • Yes

Hours of Operation

Days available:
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Weekday hours:
  • 6AM - 8AM
  • 8AM - 10AM
  • 10AM - 12PM
  • 12PM - 2PM
  • 2PM - 4PM
  • 4PM - 6PM
  • 6PM - 8PM
  • After 8PM
Weekend hours:
  • 6AM - 8AM
  • 8AM - 10AM
  • 10AM - 12PM
  • 12PM - 2PM
  • 2PM - 4PM
  • 4PM - 6PM
  • 6PM - 8PM
  • After 8PM

General Information

Year established:
  • 2017
Non-profit:
  • No
Languages spoken
  • English
  • Spanish
What are your hours of operations?
  • Business office hours daily 8:30a - 4:30p with 24/7 support and care for patients and families
Do you have experience working with individuals living with MS?
  • Yes
To what extent is your office accessible to persons with disabilities?
  • Wheelchair Accessible
  • Automatic Door
  • Entrance Ramp
  • Accessible Parking
  • Office on Ground Floor
  • Elevator Accessible
  • Accessible Restroom

CMS ratings

Services provided:
  • In-home Hospice Services
  • Inpatient Hospice Facility (Hospital System)
  • Services within a Long-term Care Setting
Has the hospice served at least one patient enrolled in a Medicare Advantage Plan?
  • Yes
Has the hospice served at least one patient with both Medicare and Medicaid coverage?
  • Yes
Patients who got an assessment of all 7 HIS quality measures at the beginning of hospice care to meet the HIS Comprehensive Assessment Measure requirements [Note:National Average: 91.8%]
  • 86.10%
Rating of this Hospice [Note:National Average: 81%]
  • 79.00%

Staff Information

Consistent staff assignment:
  • Yes
Background checks conducted for:
  • All staff
Employees bonded/insured:
  • Yes
Nursing supervisor for on-call at all times:
  • Yes

Services Offered

Requirements for in-patient hospice:
  • Requirements are dictated by the Medicare hospice benefit guidelines
Specialized services offered:
  • Continuous Care
  • Respite Care
  • Physical and Occupational Therapies
  • Speech-language Pathology Services
  • Family Counselors/ Bereavement Services
  • Physician Services
  • Counseling (including dietary, pastoral and other types)
  • Medical Appliances and Supplies (including drugs and biologicals)
Respite care available:
  • Respite is provided according to the Medicare guidelines

Memory Care

Staff trained in Alzheimer's/ Dementia care:
  • Yes

Payment Accepted

Forms of payment accepted:
  • Medicare
  • Medicaid
  • Dual Eligible(Medicare/Medicaid)
  • Private Insurance
  • Disabilities Insurance

Availability

Accepting new clients:
  • Yes

Hours of Operation

Days available:
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Weekday hours:
  • 6AM - 8AM
  • 8AM - 10AM
  • 10AM - 12PM
  • 12PM - 2PM
  • 2PM - 4PM
  • 4PM - 6PM
  • 6PM - 8PM
  • After 8PM
Weekend hours:
  • 6AM - 8AM
  • 8AM - 10AM
  • 10AM - 12PM
  • 12PM - 2PM
  • 2PM - 4PM
  • 4PM - 6PM
  • 6PM - 8PM
  • After 8PM

Please know that the Community Resource Finder is purely an informational tool. This means that the Alzheimer’s Association and AARP do not vet, evaluate, recommend or endorse any particular provider. Providers are solely responsible for keeping their information current. Although the data is expected to be reliable, users are advised to verify it independently, as it can change, and it is not guaranteed to be complete and accurate. Visit our tips section for guidance on evaluating and choosing options that best suit your needs.

The Community Resource Finder is powered by HealthlinkDimensions, which aggregates and maintains basic information about licensed senior service providers in the U.S. from several hundred sources at the federal, state, and local levels as well as through senior service membership organizations. Basic information about non-licensed providers is collected from private sources. Information is collected when providers complete a free Provider Profile, outlining the care and services they offer. HealthlinkDimensions is solely responsible for this activity. Additionally, program information from the Alzheimer’s Association and AARP is compiled.