Home Instead

Formally Known As: Home Instead Senior Care

 4140 Sheridan Dr Suite 5 , Suite 5 Williamsville, NY 14221-4341

(844)209-9449

(888)467-4702

Website

The Home Instead® network offers a personalized approach to keep older adults safe at home as they age. Neither giving nor receiving care is easy. We prioritize relationships to support those providing care, protect the dignity of those receiving care and enhance the quality of life for aging adults and their families in every caregiving experience. Home Instead Care Professionals provide compassionate and reliable home care to help keep older adults safe and independent wherever they call home.

Memory Care Available
Licenses
  • Home Instead Senior Care:#575
Accreditations and Certifications
Last Updated: 02/01/2022 Claimed
Overview of Service

From personal services to hospice support and many care needs in between, our local Home Instead® offices offer a range of services that can be tailored to meet your family’s unique needs. The Home Instead network has over 26 years of experience caring for aging adults and their families. In that time, Home Instead, Inc. has developed extensive training programs built on research and experience. As a result, Care Professionals employed by the Home Instead network are prepared to provide the highest quality of care —the kind of care we would want for our own parents, spouse or grandparents.

General Information

Year established:
  • 1994
Non-profit:
  • No
Services offered:
  • Grooming Assistance (Oral and Personal Hygiene)
  • Dressing Assistance
  • Walking Assistance
  • Meal Preparation/ Diet Monitoring
  • Light Housekeeping
  • Laundry
  • Errands and Shopping
  • Medication Reminders
  • Companionship/ Socialization
  • Respite Care
  • Transition of Care/ Case Management
  • Consult with physician(s), social workers, hospitals, or nursing home staff
Non-medical home care service setting:
  • Client's Home
  • Short-Term Care Facilities
  • Long-Term Care Facilities
Languages spoken
  • English
Business Type:
  • Agency
What are your hours of operations?
  • We are available by phone 24/7.
Please describe any specialized training you or your staff have received on MS.
  • Please contact the local franchise office for further information.
Do you have experience working with individuals living with MS?
  • Yes
To what extent is your office accessible to persons with disabilities?
  • Wheelchair Accessible
  • Accessible Parking
  • Elevator Accessible
  • Accessible Restroom

Staff Information

Employees bonded/insured:
  • Yes
Consistent staff assignement:
  • Yes
Background checks conducted for:
  • all staff
Additional staff information:
  • Our trained Care Professionals are devoted people that share a deep passion for delivering top-notch home care to your family. However, when you bring a stranger into your home you want more than someone who’s kind hearted. You are trusting this individual with your loved one’s safety and well-being, and we understand that. Here’s how we strive to make sure each of our Care Professionals exemplifies our values of compassion, trust and expertise. -Ongoing, World-Class Training: Each of our Care Professionals completes a comprehensive, multi-phased training program before they ever meet or serve a client. They also participate in periodic ongoing training programs as they are developed. Your Care Professional also may opt to take specialized training modules for advanced levels of caregiving, such as dementia care. -Drug Screening: We conduct pre-employment drug screens on all of our Care Professionals. We strive to send Care Professionals into your home that we would invite into our own. It’s that simple. -Compatibility Matching: The seniors we serve aren’t just ”clients” to us. They’re people. So are the Care Professionals we employ. And because personalities interact differently, we take great care to create compatible matches between each client and Care Professional. -Insured: We are required to conduct thorough background checks on all of our prospective Care Professionals. Each Care Professional who enters your home is insured to help protect you against loss. We believe in taking care of the people who take care of your family.

Business Limitations

Business, service, or treatment limitations:
  • Please contact the local franchise office for further information on service limitations.

Memory Care

Staff trained in Alzheimer's/ Dementia care:
  • Yes
Alzheimer's/ Dementia training:
  • Home Instead Care Professionals have been specially trained using our one-of-a-kind protocol. Person-Centered Care Training for Alzheimer’s Disease and Other Dementias by Home Instead is recognized by the *Alzheimer’s Association® for incorporating the evidenced-based Dementia Care Practice Recommendations in the following topic areas: -Alzheimer’s and dementia -Person-centered care -Assessment and care planning -Activities of daily living -Behaviors and communication Home Instead continually works to refine, improve and enhance Care Professional training to provide leading-edge care to individuals with cognitive conditions. Please contact your local Home Instead® office to review the range of services that may be offered. *The Alzheimer’s Association statement of recognition is not an endorsement of the professional training or evaluation of the care provided by the organization. The statement is valid for two years from the date of issue.
Memory care provided
  • Yes

Transportation

Transportation services provided:
  • Yes

Pricing

Hourly minimum:
  • 3-4 hours
Min. hourly rate:
  • Please contact office for rates.
Max hourly rate:
  • Please contact office for rates.

Payment Accepted

Forms of payment accepted:
  • Private Pay
  • Long-Term Care Insurance
Additional payment information:
  • Home Instead offers affordable in-home care services 24 hours a day, 365 days a year. You’ll work with a care coordinator at your local office to set a care schedule that works best for you and your family. Rates depend on your specific care needs and vary by location.

Availability

Accepting new clients:
  • Yes

Hours of Operation

Days available:
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Weekday hours:
  • 6AM - 8AM
  • 8AM - 10AM
  • 10AM - 12PM
  • 12PM - 2PM
  • 2PM - 4PM
  • 4PM - 6PM
  • 6PM - 8PM
  • After 8PM
Weekend hours:
  • 6AM - 8AM
  • 8AM - 10AM
  • 10AM - 12PM
  • 12PM - 2PM
  • 2PM - 4PM
  • 4PM - 6PM
  • 6PM - 8PM
  • After 8PM

General Information

Year established:
  • 1994
Non-profit:
  • No
Services offered:
  • Grooming Assistance (Oral and Personal Hygiene)
  • Dressing Assistance
  • Walking Assistance
  • Meal Preparation/ Diet Monitoring
  • Light Housekeeping
  • Laundry
  • Errands and Shopping
  • Medication Reminders
  • Companionship/ Socialization
  • Respite Care
  • Transition of Care/ Case Management
  • Consult with physician(s), social workers, hospitals, or nursing home staff
Non-medical home care service setting:
  • Client's Home
  • Short-Term Care Facilities
  • Long-Term Care Facilities
Languages spoken
  • English
Business Type:
  • Agency
What are your hours of operations?
  • We are available by phone 24/7.
Please describe any specialized training you or your staff have received on MS.
  • Please contact the local franchise office for further information.
Do you have experience working with individuals living with MS?
  • Yes
To what extent is your office accessible to persons with disabilities?
  • Wheelchair Accessible
  • Accessible Parking
  • Elevator Accessible
  • Accessible Restroom

Staff Information

Employees bonded/insured:
  • Yes
Consistent staff assignement:
  • Yes
Background checks conducted for:
  • all staff
Additional staff information:
  • Our trained Care Professionals are devoted people that share a deep passion for delivering top-notch home care to your family. However, when you bring a stranger into your home you want more than someone who’s kind hearted. You are trusting this individual with your loved one’s safety and well-being, and we understand that. Here’s how we strive to make sure each of our Care Professionals exemplifies our values of compassion, trust and expertise. -Ongoing, World-Class Training: Each of our Care Professionals completes a comprehensive, multi-phased training program before they ever meet or serve a client. They also participate in periodic ongoing training programs as they are developed. Your Care Professional also may opt to take specialized training modules for advanced levels of caregiving, such as dementia care. -Drug Screening: We conduct pre-employment drug screens on all of our Care Professionals. We strive to send Care Professionals into your home that we would invite into our own. It’s that simple. -Compatibility Matching: The seniors we serve aren’t just ”clients” to us. They’re people. So are the Care Professionals we employ. And because personalities interact differently, we take great care to create compatible matches between each client and Care Professional. -Insured: We are required to conduct thorough background checks on all of our prospective Care Professionals. Each Care Professional who enters your home is insured to help protect you against loss. We believe in taking care of the people who take care of your family.

Business Limitations

Business, service, or treatment limitations:
  • Please contact the local franchise office for further information on service limitations.

Memory Care

Staff trained in Alzheimer's/ Dementia care:
  • Yes
Alzheimer's/ Dementia training:
  • Home Instead Care Professionals have been specially trained using our one-of-a-kind protocol. Person-Centered Care Training for Alzheimer’s Disease and Other Dementias by Home Instead is recognized by the *Alzheimer’s Association® for incorporating the evidenced-based Dementia Care Practice Recommendations in the following topic areas: -Alzheimer’s and dementia -Person-centered care -Assessment and care planning -Activities of daily living -Behaviors and communication Home Instead continually works to refine, improve and enhance Care Professional training to provide leading-edge care to individuals with cognitive conditions. Please contact your local Home Instead® office to review the range of services that may be offered. *The Alzheimer’s Association statement of recognition is not an endorsement of the professional training or evaluation of the care provided by the organization. The statement is valid for two years from the date of issue.
Memory care provided
  • Yes

Transportation

Transportation services provided:
  • Yes

Pricing

Hourly minimum:
  • 3-4 hours
Min. hourly rate:
  • Please contact office for rates.
Max hourly rate:
  • Please contact office for rates.

Payment Accepted

Forms of payment accepted:
  • Private Pay
  • Long-Term Care Insurance
Additional payment information:
  • Home Instead offers affordable in-home care services 24 hours a day, 365 days a year. You’ll work with a care coordinator at your local office to set a care schedule that works best for you and your family. Rates depend on your specific care needs and vary by location.

Availability

Accepting new clients:
  • Yes

Hours of Operation

Days available:
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Weekday hours:
  • 6AM - 8AM
  • 8AM - 10AM
  • 10AM - 12PM
  • 12PM - 2PM
  • 2PM - 4PM
  • 4PM - 6PM
  • 6PM - 8PM
  • After 8PM
Weekend hours:
  • 6AM - 8AM
  • 8AM - 10AM
  • 10AM - 12PM
  • 12PM - 2PM
  • 2PM - 4PM
  • 4PM - 6PM
  • 6PM - 8PM
  • After 8PM

The Alzheimer’s Association and AARP do not endorse any of the providers listed here. The information contained in the Community Resource Finder is thought to be reliable but is not guaranteed to be accurate. It is compiled from provider descriptions of their own services as well as other public data sources and is subject to change without further notice.